سیاست حفظ حریم خصوصی | آکادمی بکس‌ترید

Welcome to Baxetrade Academy ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application and website (collectively, the "Service"). By using our Service, you agree to the practices described in this policy.

⚠️ Educational Disclaimer: Baxetrade Academy is strictly an educational platform. We do not provide financial advice, investment services, or real-money trading. All trading simulations and balances are for learning purposes only.

1. Information We Collect

We collect the following types of information:

a) Account Information

Email address – used to create and manage your account
Full name – used to personalize your experience and generate educational certificates
Profile information – optional display name and profile settings you provide

b) Usage Data

Pages and features you interact with
Course progress and completion status
Demo trading activity (simulated only)
Journal entries and trading notes you create
Live session participation and chat messages

c) Device & Technical Information

Device type and operating system
Browser type and version
IP address (used for security and fraud prevention)
App crash reports and performance data

d) Payment Information

When purchasing courses, we collect transaction reference information (e.g., crypto transaction hash or bank transfer receipt). We do not store full credit card or bank account numbers directly.

2. How We Use Your Information

To create and maintain your account
To provide access to educational courses and content
To track your learning progress and issue certificates
To operate live sessions, polls, and community features
To process course purchases and verify payments
To send important account notifications and updates
To respond to support requests
To improve our platform based on usage patterns
To detect and prevent fraud or abuse

We do not sell your personal information to third parties.

3. Data Protection & Security

We take reasonable technical and organizational measures to protect your data, including:

Encrypted data transmission using HTTPS/TLS
Secure cloud infrastructure with access controls
Regular security audits and monitoring
Role-based access control – only authorized staff can access user data

While we take strong precautions, no method of internet transmission is 100% secure. We encourage you to use a strong, unique password for your account.

4. Third-Party Services

We may use the following third-party services which may collect certain technical data:

Cloud Infrastructure (Base44 / Supabase) – secure data storage and authentication
Analytics – anonymous usage data to improve the platform (no personally identifiable information is shared)
Payment processors – for verifying course purchase transactions

These third parties have their own privacy policies and we encourage you to review them. We only share the minimum necessary data required for each service to function.

5. Cookies & Local Storage

We use cookies and browser local storage to:

Keep you logged in to your account
Remember your language preference (Persian / English)
Store session and app state data locally

You can clear cookies through your browser settings, though this may log you out of your account.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. If you request account deletion, we will delete your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

7. Your Rights

You have the following rights regarding your personal data:

Access – request a copy of the data we hold about you
Correction – request correction of inaccurate or incomplete data
Deletion – request deletion of your account and associated data
Objection – object to certain uses of your data
Portability – request an export of your data in a machine-readable format

To exercise any of these rights, contact us at Baxetradelive@gmail.com.

8. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. International Users

Baxetrade Academy is operated from Saint Vincent and the Grenadines (Company: BAXETRADE LLC, Registration No. 4399 LLC 2026). If you access our Service from outside this jurisdiction, your data may be transferred to and processed in countries with different data protection laws. By using our Service, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page and notify you via the app or email for significant changes. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Company: BAXETRADE LLC

Email: Baxetradelive@gmail.com

Telegram: @baxetrade_training

Registration: Saint Vincent and the Grenadines, No. 4399 LLC 2026